Acceptable Use Policy and Safety
Acceptable Use Policies for Technology (AUP)
Acceptable use policies (AUP) play a crucial role in promoting responsible, secure, and productive use of technology resources provided by an institution. I remember the acceptable use policies for technology when I was teaching, and they were student-centric. The policy focused on what students could not access and how they should behave when using school technology. It also did not include anything about using AI tools, as they were not as popular or developed when I was teaching. Teachers and administrators had access to a monitoring tool called Go Guardian, which allowed them to monitor the websites students accessed in the classroom. The tool permitted teachers to block certain websites, send messages or video call students, close tabs, open websites for students and set alerts when students attempted to access blocked websites. This tool prevented students from accessing unsafe websites, but it was not a substitute for having a conversation with students about staying safe online.
This had me thinking about acceptable use policies for technology at public libraries. I scoured my library's website but could not find a policy listed. There are guidelines for computer lab usage displayed near the computer lab. The guidelines only focus on what librarians cannot do, such as typing for someone, providing grammar checks, or creating documents for a patron. The library patron computers do have special software installed that would prohibit patrons from downloading certain documents or accessing websites blocked by the computer's filter. Patrons won't know if a website can be accessed unless they try it.
I did find an Acceptable Use Policy for technology for the Schiller Park Library. I was surprised that they require a signature that is legally binding that states that they read the policy in order to utilized the library's computers. The website states " The failure of any user to follow these procedures may result in the loss of privileges, disciplinary action, and/or appropriate legal action." The acceptable use policy is broken down into ten categories.
- The role of the internet- reiterates that the use of the library internet is a privilege not a right.
- Accuracy of information- states the library is not responsible for information obtained from the internet.
- Registration- only patrons with a library card and identification can access the computers.
- Staff assistance- states librarians cannot provide extensive one on one assistance.
- Acceptable use- states patrons can only use the computers for research purposes only and states a long list of things patrons cannot do while using the computers. This section focuses on what patrons cannot do and does not mention staff.
- Availability- states patrons can access the computers one hour per day.
- Use of equipment- describes the computer's filtering software.
- Youth computers- states that it is the parents responsibility to monitor their child's internet use.
- Privacy- states the library cannot ensure the privacy of patrons while viewing the computers
Having read up on Go Guardian, I'm not a big fan of the software. I have too many questions and concerns about it. Who gets to decide what terms are "safe" and not "safe? What of my family member or my friend was suicidal and I wanted to research ways to help them. Blocking the content doesn't help people needing help. What of sexual assault? - Well they can use other computers some may say. Not everyone has that. Some students the school issued computer is the only technology they have.
ReplyDeleteThere is an article and relating comic that explains more in depth. TW: Sexual Assault
https://bookriot.com/sex-ed-books-protect-kids/
https://twitter.com/cooke_pan/status/1661036425653911552
Compared to Chicago Public Library Schiller Park Library Acceptable Use policy is very limiting for both staff and patrons.
It excludes those who don't have the means to get a library card (aka: Valid ID)
Staff are limited to how much time that they can interact with patrons. Hindering those with disabilities or the computer illiterate.
Define "research purposes" ? Me checking up on my friends is researching to see how they are doing.
The Filtering/Blocking websites- It goes against everything that a library should stand for when it comes to freedom of information and access.
Hello Jasmine,
ReplyDeleteI found your past experience in trying to monitor and educate your students informative. As someone who loves listening to people's stories and experiences I have heard of multiple older schools who did not have programs like Go Guardian around so their students were able to access less then reputable sites on a whim. That is why it is important for teachers and librarians to properly educate their students.
Reading the rules that Schiller Park Library has in place for their acceptable use policy has shown me that they only have a minor set of general statement meant to cover a wide range of topics instead of dealing with any one thing in specific. A public library is used by a wide range of people for a wide range of reasons so a general AUP is acceptable.